Optocus is an AI-powered SaaS platform designed to help service agencies digitize, automate, and optimize their field operations. Built for businesses that rely on mobile teams and fleet management, Optocus brings together intelligent automation, real-time tracking, and powerful reporting into one unified solution. From managing customer relationships to monitoring on-ground performance, the platform provides a complete operational overview with an intuitive, map-based interface.

Centralized CRM & Smart Automation

By centralizing customer information through an integrated CRM, service providers can easily manage requests, track service history, and maintain seamless communication across teams. AI-driven automation reduces manual work by optimizing scheduling, dispatching tasks to the nearest available agent, and suggesting efficient routes. This not only improves productivity but also ensures faster response times and better resource utilization.

Real-Time Tracking & Live Map Visibility

Optocus offers real-time location tracking for agents and connected fleets, giving managers an eagle-eye view of operations as they happen. Through live map visualization, businesses can monitor progress, adjust assignments instantly, and proactively handle delays or unexpected changes. This level of visibility empowers teams to make smarter decisions and deliver consistent, high-quality service.

Advanced Analytics & Actionable Insights

The platform also provides advanced analytics and reporting tools that transform operational data into actionable insights. Managers can measure performance, identify inefficiencies, track KPIs, and continuously improve service delivery. With AI-powered recommendations, organizations can anticipate demand, optimize coverage areas, and enhance customer satisfaction.

Scalable & Built for Service Teams

Designed to scale with growing businesses, Optocus supports multiple service workflows, role-based access, and seamless coordination between office staff and field teams. Whether managing technicians, delivery drivers, maintenance crews, or service fleets, Optocus helps organizations streamline operations, reduce costs, and deliver exceptional customer experiences — all powered by AI and real-time intelligence.